Ask the Senior Living community these questions
1. How are members of the team selected, vetted, and trained?:
The caliber of the staff plays a significant role in determining the standard of care a senior living facility offers. Experience, reliability, empathy, and continual education are essential.
The evaluation of some characteristics, such as team member experience and background, is simpler than that of other elements. Ask about the hiring process, screening procedures, and background checks for team members. Inquire about the senior living community's training programs and whether team members' growth is continuous.
Then there are additional characteristics that are more challenging to assess. A competent caregiver must have both empathy and attention to detail. Does the community hire people based on these qualities? Question their process.
We at Heritage Care Home support behaviorally-based interviewing. We enquire, "Can you tell me about a time that you saw the opportunity to make a positive impact?" and similar inquiries. These help us to select those with the spirit to serve.
2. How do you maintain residents' interest and activity?:
The lifestyle you'll lead is just as vital as the support and attention you get. Everyone needs a reason to get out of bed, according to Heritage Care Home. Is a life involvement program in the community with a wide range of options so that there is something for everyone's interests? According to research, older people who have the chance to interact with their peers and the environment around them are happier and healthier. Our program comprises activities focused on the five dimensions of wellness: intellectual, physical, social, emotional, and spiritual. It is based on Maslow's Hierarchy of Needs. Request a calendar. Are the days (including weekends and evenings) scheduled with a variety of selections? When visiting, observe to see if the residents are engaged in the world around them.
3. What is the typical length of service for team members?:
Both the number of team members and the duration of employment at the senior care facility are significant factors. Residents, caregivers, and relatives get familiar with and trust one another when staff turnover is low. This enables the continuity of care that is so important for the health and well-being of residents.
However, providing care is a challenging job both physically and mentally. Residents and caregivers frequently form friendships, which can result in devastating losses for the team. In addition to being stressful, the job requires lifting and necessitates standing for extended periods. Because of this, turnover rates in senior living facilities are frequently greater than in other service sectors.
4. What occurs if my requirements change?:
Although no one wants to consider it, as people age, their requirements alter. It's critical to be aware of and keep an eye on these changes as they take place. Make careful to find out how each senior living facility responds to these circumstances.
Consider the possibility that you get sick soon after moving in. Can the community offer more direct care when required? What services—including transportation and personal assistance—are offered on campus? Will you have to move to get the care they require? Find out how the community interacts with family members. Moving is a lot of work at any age, but it's particularly difficult for an elderly person who isn't feeling well.
5. How much does it cost each month, and what is included?:
Every senior living facility sets its costs. Some have an all-inclusive price, while others have a basic price plus care costs that are calculated individually. This might make it difficult for elderly people and families to compare expenses in various regions. Ask what is and isn't included in the price when you inquire about a community's pricing.
Ask for a thorough list of the services and facilities that are included in the monthly cost, as well as any other fees that you should plan on paying regularly. Transportation, group trips, beauty/barber shop services, laundry, and pet-related fees are examples of additional expenditures that may be incurred in addition to individual care expenses.
6. Is there a written agreement outlining the terms?:
The contract and terms are yet another area where things might differ significantly from one senior living home to another. We will go into depth about the Residency Agreement since we believe it is crucial to comprehend it.
Make sure the contract specifies the length of the agreement, how much notice your senior loved one must give before moving out, and how deposits and admission fees (if applicable) will be handled. Request an estimate of the rate increase each year.